Sunbeam Vets

Sunbeam Vets is part of a wider setup described on its website as a group of three veterinary clinics plus a veterinary hospital, with 20+ years’ experience treating family pets. The hospital is described as staffed 24/7 with a night vet team for emergencies, and the facility list includes a CT scanner, multiple consult rooms and operating theatres, plus separate cat/dog waiting areas and wards.

From the latest reviews available to us, owners most often mention

• •Emergency support and triage: a phone triage call at night, with the option to be seen as an emergency case the same night or attend the next morning.
• •Surgical aftercare: one owner reports return visits to check recovery were included after a procedure, and they highlighted “excellent follow up care.”
• •Communication about options: one reviewer describes staff explaining treatment options clearly during emergency visits.
• •Mixed experiences on administration and costs: a reviewer reports continued check-up texts after notifying the practice their dog had died, and others raise concerns about fees and quoted vs final bills.

Services

Based on the website summary and the reviews available to us, Sunbeam Vets is set up for a mix of routine and higher-acuity work, including

• •24/7 emergency care (website states the hospital is staffed 24/7 with a night vet team).
• •Surgery (reviews reference a dog having a surgical procedure; the website lists three surgical theatres).
• •BOAS surgery package: the website advertises a “comprehensive BOAS surgery package.”
• •CT scanning: the website states a CT scanner is available and mentions use for referrals.
• •Hydrotherapy: a hydrotherapy suite is listed on the website.
• •Care for cats and dogs with separation in-facility: separate cat and dog waiting areas and separate wards are listed on the website.
• •Exotics appointment (example in reviews): one owner reports their parrot with breathing issues was seen by an “exotics vet” and given medication, with handling described as gentle to reduce stress.
• •Telephone triage (review example describes support and reassurance via a phone triage call before deciding whether to attend overnight).

Pricing

• •BOAS surgery package: €1,000 (described on the website as a fixed-price “comprehensive BOAS surgery package”).
• •Reviews also include mixed feedback on fees, including one person describing emergency fees as “absolutely ridiculous,” and another recommending getting quoted amounts “in writing” due to bills seeming to change (no specific amounts given in reviews).

People

No individual clinicians are named in the information provided, but reviews repeatedly mention

• •Reception, nurses, and vets being attentive during a dog’s surgical visit, including checking the pet was OK and arranging recovery checks afterwards (one owner says follow-up visits were included).
• •An “exotics vet” (unnamed) who examined a parrot with breathing issues, provided medication, and handled the bird gently given the risk of stress/trauma.
• •Clear explanations of options during emergency consultations/treatments (one reviewer specifically notes staff explained “all the options offered” to support comfort and care).

Reviews

Google rating: 4.7 stars from 186 reviews.

• •Emergency access and guidance: phone triage at night and an option to be seen overnight vs a next-morning appointment.
• •Follow-up after procedures: one owner reports included return visits to monitor recovery after surgery.
• •Communication: owners mention options being explained clearly during emergency visits.
• •Cost/admin concerns also appear: some reviews describe fees as very high; another reports continued check-up texts after reporting a pet’s death and warns that bills may differ from initial quotes.