Mitchelstown Veterinary Hospital – Vets in Mitchelstown
Clinic Overview
Mitchelstown Veterinary Hospital describes itself as a certified Veterinary Hospital and offers routine pet care alongside broader medical/surgical work. The website highlights vaccinations, neutering, “all medical and surgical procedures,” a cattery, and professional grooming.
From the latest written reviews available, owners commonly mention successful treatment for cats and ongoing care for multiple pets, and one review specifically names Sandra Spratt for long-term support (including end-of-life support). However, there is also a detailed negative account centred on the cattery stay: concerns about staff communication at drop-off/booking, inconsistent pricing quoted/charged, missing items (collar/tag and toys), and a skin issue diagnosed as ringworm after collection.
Services
Based on the website summary and reviews, services mentioned include
- •Vaccinations
- •Neutering
- •Medical and surgical procedures (described broadly on the site; no specific operations named)
- •Cattery/boarding
- •One review describes boarding kittens over several days and raises concerns about communication, pricing clarity, and returned items.
- •Professional grooming
- •One reviewer specifically praises a groomer named Anna for patience when grooming dogs.
Pricing
- •Cattery pricing (as quoted in one review): €10 per cat per night was agreed on the phone (expectation of €100 for two cats over the stated period). The same review reports being asked for €240, then €110 on collection.
People
- •Sandra Spratt (role not stated in the review): One owner credits her and her team with looking after dogs from puppyhood, giving “best advice and care,” and providing support when saying goodbye to pets.
- •Anna (groomer, per review): Praised for patience with dogs during grooming.
Reviews
Google rating: 4.4 stars from 80 reviews. “”
- •Multiple owners describe good outcomes after treatment, including a cat being brought “healthy again.”
- •Several reviews mention helpful staff and good care across multiple pets (cats and dogs).
- •Grooming is specifically highlighted once: patient handling of dogs by the named groomer (Anna).
- •One detailed negative review reports problems tied to the cattery experience: dismissive reception/communication, confusing or inconsistent charges, missing collar/tag and toys, not being shown the boarding area, and a cat later diagnosed with ringworm (consultation reportedly not charged, ointment purchased).
Contact
Animals Treated at Mitchelstown Veterinary Hospital
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Mitchelstown Veterinary Hospital
Opening Hours
Hours
Reviews for Mitchelstown Veterinary Hospital
Note: Showing the 5 most recent Google reviews out of 80 we track in total. Recent reviews may not be representative of overall sentiment.
Billy McAuliffe
4 months ago
Excellent all round, your pets are in safe hands
Billy McAuliffe
6 months ago
Excellent all round, your pets are in safe hands
Iain Aidan Banville
6 months ago
Wonderful experience. The staff were lovely and very helpful. Top notch treatment to get my cat Eoiny healthy again. Will be back again!
Iain Aidan Banville
9 months ago
Wonderful experience. The staff were lovely and very helpful. Top notch treatment to get my cat Eoiny healthy again. Will be back again!
Liana Jussara Jonas
a year ago
Fast and reliable
Ann-Marie Henderson
a year ago
Excellent vet care for my 3 cats and dog
Stephanie Hennessy
a year ago
Carole Bradley
a year ago
My dogs who got as puppies were looked after so well be Sandra Spratt and her great team. I was always given the best advice and care, also the best support when sadly saying goodbye to our much loved dogs. You need to have total faith in your vet and I 100% do.
Catherine Conran
2 years ago
Love bringing my dogs 🐕 there. Very good & friendly staff. So helpful. Anna is a great groomer. She has great patience with my dogs. Highly recommended her.
Phillip O'Brien
2 years ago
We left our two kittens in the care of Spratts over Christmas – from Friday to Wednesday. We were told we could not get them back earlier (Monday or Tuesday) as there would be only a vet “in and out”. I dropped the kittens off and the receptionist was very dismissive, cold and rude – I said hello to her twice and she did not answer me either time, just looked at me. She had also been very abrupt on the telephone when I booked them in. We agreed on the phone the cost was €10 per cat per night which would be €100. When my wife collected them on the Wednesday a young staff member asked for €240 as she didn’t know how long they were there but then asked for €110. They did not require proof of vaccination (both are vaccinated). Our youngest kitten came out without his collar and tag which they claimed they could not find due to “too many cats” – if our two kittens were in one unit I don’t understand this. We also didn’t get the two toys we brought with them back. Between toys and collar with tag this was about €40 we were out. Neither my wife or I were offered to see where the cats would be staying which I found very unusual. My wife collected them and they were brought to her in the carry unit and she didn’t see them until she was in the car when she discovered the older kitten had tufts of fur missing from her scalp. She went into the vet who diagnosed ringworm and didn’t charge for the consultation just the cream. An opinion given was that the stress of the cattery may have caused this. At home, both ate a lot and drank a lot and were jumpy and appeared exhausted as they slept more than cats do for a few days. I rang up to see if the collar had been found before we bought a new one and I was informed they could not find it. I don’t understand how it could be lost if they were in a unit together. If there would be no staff there and only a vet “in and out” did this imply the cats were on automatic dry food feeders and had no human contact? As we could not see the area these questions are unanswered. Our male cat seems okay but our female is taking a lot more tlc to recover. Overall we are out an extra €67.50 (extra €10 accommodation, loss of €40 on collar, tag and toys and €17.50 for ointment). We will not be using this facility again.
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