Dog & Cat Vets in Mallow

## Summary Blackwater Veterinary Clinic is a general veterinary practice (ownership group not stated) that, based on reviews, sees both companion animals and farm animals (dogs and cows are explicitly mentioned). Recent reviewers describe being fit in at short notice when worried about a dog, with the vet “really listen[ing] to every concern” and giving clear feedback/advice. End-of-life care is also specifically described, including support through euthanasia and handling arrangements with a cremation service, with the pet returned afterwards. ## Services Services and situations explicitly mentioned in the available reviews include: - **Short-notice appointments for urgent concerns** (owners describe being seen “ASAP” and a pet being “fit in… at such short notice”). - **Consultations focused on listening and advice** (a reviewer notes the vet listened to each concern and offered feedback/advice). - **Ongoing care across multiple visits** for a continuing issue. - **End-of-life care** (euthanasia described) and **coordination with a cremation service**, including return of the pet afterwards. - **Farm animal care** (cows mentioned) alongside **dog care**. ## People - **Tara (reception)** is singled out as “so so helpful,” and is credited with fitting a dog in at short notice. - **Jess** and **Mcgregor** are named in the context of euthanasia and aftercare; the reviewer says they “took care of everything” and supported the family through the process. - **Vets (team, unnamed in other reviews)** are described as listening carefully to concerns, giving advice, and engaging positively with animals during visits. ## Reviews **Google rating: 4.8 stars from 180 reviews.** Themes below are drawn from the latest written reviews available to us. - Being **seen quickly when worried about a pet**, including being accommodated at short notice. - **Communication during consults**: owners mention vets listening to concerns and providing feedback/advice. - **Approach to pets**: multiple reviews note friendly interactions and that vets seem to enjoy engaging with animal patients. - **Support around euthanasia and aftercare**, including managing cremation arrangements and returning the pet to the owner. - Long-term client relationships are mentioned (“family vets for years”), including care for both cows and dogs.

## Summary Acorn Veterinary Hospital treats both small animals and livestock, and describes having medical, surgical, and diagnostic facilities, plus a 24/7 out-of-hours on-call vet service. The clinic also states it has been operating for over 50 years and has a Business All-Star Accreditation. Owner experiences in the latest reviews are mixed: some describe strong emergency and follow-up care (including being able to ring with questions between visits), while others report serious concerns—one alleging poor handling of a cat during an emergency visit, and another describing a vet shouting at a receptionist to the point she was crying. ## Services - Small-animal and livestock veterinary care (both stated on the clinic website). - 24/7 out-of-hours on-call vet service (stated on the clinic website). - Surgical care and aftercare (mentioned in reviews: “from surgery to aftercare”). - Diagnostic work-up for complex cases (review mentions a vet “figured out what was wrong” after multiple other vets). ## People - **Paula (vet)**: mentioned in an emergency visit review as “very thorough” and doing “everything she could and more” to check a pet was okay. - **“D” (vet, initial only)**: credited by one reviewer with identifying a problem after five other vets and “saved her life.” - **Receptionist (unnamed)**: one reviewer reports witnessing a vet shouting at the receptionist, leaving her distressed and crying. ## Reviews **4.4 stars from 78 reviews.** Themes below are drawn from the latest written reviews available to us. - Emergency care experiences conflict: one owner praises an on-call vet for thorough, caring treatment; another alleges their cat was neglected during an emergency visit and later died after being taken elsewhere. - Surgery plus aftercare is specifically mentioned, including being able to call with questions between visits. - A workplace-conduct concern is raised in one review describing a vet shouting at a receptionist in front of clients.

## Summary Mallow Vets is fronted (in reviews) by veterinarian **John Collins**. The clinic is frequently mentioned for **end-of-life care**, with multiple owners describing support and guidance during a dog’s final days and euthanasia appointments. Reviews are mixed: alongside detailed praise for compassion in difficult situations, there are also repeated complaints alleging **overcharging** and one account of an **out-of-hours call** being handled abruptly. No corporate group ownership is mentioned in the available information. Concrete specifics mentioned by owners include: - Support during euthanasia for elderly dogs, with owners saying their pets were kept comfortable and the process was handled carefully. - A **puppy health check** described as a brief exam, with the owner reporting they were not allowed into the exam room. - One owner reporting they were told to “ring who I usually bring him to” when calling about a sick dog out of hours. ## Services Services and scenarios explicitly referenced in the available information include: - **Euthanasia / end-of-life support** for dogs (including guidance through a pet’s final days and the euthanasia appointment itself). - **Health check for a puppy prior to purchase** (a “check puppy we were about to buy” visit is described). - **Telephone triage / advice** is implied by an out-of-hours call described in reviews (with one reviewer saying they were redirected elsewhere). ## Pricing - **€60** — reported cost for a puppy health check (one review describes an exam lasting “max 3 mins” and says they had to ask for written confirmation of the check). ## People - **John Collins (veterinarian)** — repeatedly named. - In several reviews about euthanasia and end-of-life care, owners describe him as **thoughtful, thorough, and compassionate**, and say he helped them through the grief of losing a dog and ensured the pet was comfortable. - Other reviewers describe negative interactions: one calls him “ignorant” during an out-of-hours phone call, and another alleges a rushed exam and poor communication around paperwork/receipt. ## Reviews **Google rating: 4.0 stars from 48 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong praise for end-of-life care:** multiple owners describe compassionate handling of euthanasia and support during an emotional time. - **Concerns about cost and transparency:** one reviewer reports a €60 fee for a very brief puppy check and says they had to request paperwork; another alleges overcharging (including claims about others being overcharged). - **Out-of-hours experience is conflicted:** one reviewer says they were dismissed on the phone and told to contact their usual vet, while other reviews focus on supportive care in planned end-of-life visits.