Acorn Veterinary Hospital – Vets in Mallow
Clinic Overview
Acorn Veterinary Hospital treats both small animals and livestock, and describes having medical, surgical, and diagnostic facilities, plus a 24/7 out-of-hours on-call vet service. The clinic also states it has been operating for over 50 years and has a Business All-Star Accreditation.
Owner experiences in the latest reviews are mixed: some describe strong emergency and follow-up care (including being able to ring with questions between visits), while others report serious concerns—one alleging poor handling of a cat during an emergency visit, and another describing a vet shouting at a receptionist to the point she was crying.
Services
- •Small-animal and livestock veterinary care (both stated on the clinic website).
- •24/7 out-of-hours on-call vet service (stated on the clinic website).
- •Surgical care and aftercare (mentioned in reviews: “from surgery to aftercare”).
- •Diagnostic work-up for complex cases (review mentions a vet “figured out what was wrong” after multiple other vets).
People
- •Paula (vet): mentioned in an emergency visit review as “very thorough” and doing “everything she could and more” to check a pet was okay.
- •“D” (vet, initial only): credited by one reviewer with identifying a problem after five other vets and “saved her life.”
- •Receptionist (unnamed): one reviewer reports witnessing a vet shouting at the receptionist, leaving her distressed and crying.
Reviews
4.4 stars from 78 reviews. - Emergency care experiences conflict: one owner praises an on-call vet for thorough, caring treatment; another alleges their cat was neglected during an emergency visit and later died after being taken elsewhere.
- •Surgery plus aftercare is specifically mentioned, including being able to call with questions between visits.
- •A workplace-conduct concern is raised in one review describing a vet shouting at a receptionist in front of clients.
Contact
Animals Treated at Acorn Veterinary Hospital
Animals We Treat
Companion Animals
Opening Hours – Acorn Veterinary Hospital
Opening Hours
Hours
Reviews for Acorn Veterinary Hospital
Note: Showing the 5 most recent Google reviews out of 78 we track in total. Recent reviews may not be representative of overall sentiment.
Monika Kalinowska
a month ago
Niall Kelleher
a month ago
Alisa Krauss
2 months ago
Carl Van Heerden
3 months ago
Belinda Page
6 months ago
Alway receive great service from the Vets in Kildorrery.
Lucy May
5 months ago
We had to call into the emergency vet last night, where we met the lovely Paula, who honestly was the most brilliant and amazing vet we have seen, ever. She was so caring and very thorough, looked after our little boy and did everything she could and more to make sure that he was okay. We are so very greatful that she was the vet on call last night. Thank you for everything, God bless
Emma X
5 months ago
Stay away! During an emergency visit for my cat, they neglected and traumatised him so much I had to remove him from their care and speed him to another vet. The failed to treat him even though it was an emergency situation. The second vet was able to resolve the issue, but the trauma he had experienced including the delay was too much for him and he died. Do not trust your animals with these cowboys.
Marie Noonan
7 months ago
I’ve been a customer at this clinic for some time, and while most of the staff are kind and caring, I had an unfortunate experience that I feel needs to be addressed. During my recent visit, I witnessed an upsetting incident where the vet was shouting at the lovely receptionist, which left her visibly distressed and crying. It was hard to watch as she was hyperventilating, and it made me very concerned for her well-being. I understand that stressful situations can arise in any workplace, but this kind of behavior is unacceptable. I’ve always been pleased with the care my pets have received from the other staff members, who are all wonderful, but after seeing this, I simply can’t continue to support this clinic. I’ll be taking my business elsewhere, as I believe that a supportive and respectful environment is essential for both staff and clients
Pat Stack (mallafornia)
a year ago
Excellent clinic. Staff are very friendly and informative. They are very friendly and caring towards your pet too and it doesn’t feel clinical. They give a great service, from surgery to aftercare and were very helpful when we rang with questions in between. 100% recommend.
nunya bzness
3 years ago
Our girl had seen 5 different vets before D actually figured out what was wrong with our girl and saved her life! Today she is thriving and otherwise would no longer be with us. We LOVE D
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