Clinic Overview
- Recent reviews are overwhelmingly positive about the team’s kindness, professionalism, and attention to detail across routine visits and more involved care. - Communication is a consistent strength: owners mention detailed explanations, regular updates, and clear discussion of treatment options and likely costs. - Several reviewers highlight calm handling of anxious pets, including dogs that were nervous at the vet but became more settled with specific staff members.
Animal Care Vets is a small-animal practice in Douglas, Cork, and is part of IVC Evidensia. The clinic offers routine and ongoing veterinary care with a Fear Free handling approach. Recent feedback often highlights calm handling for anxious pets, clear explanations, and regular updates while pets are being treated or admitted.
Services
- •Small-animal veterinary care: general care for common pet health needs, with reviews mentioning both routine appointments and treatment for ongoing problems such as recurrent ear infections and skin issues.
- •Preventive care: vaccinations and routine preventive support are a regular theme, including first-year puppy care and repeated kitten vaccinations during fostering.
- •Medication support: repeat prescriptions are available, and reviews also mention pets receiving treatment and medication for longer-running conditions.
- •Fear Free handling and behavioural support: the clinic’s Fear Free approach is reflected in reviews describing staff helping nervous pets settle, taking time to keep them calm, and in one case helping arrange contact with a behaviourist for anxiety.
- •In-patient/admitted care and follow-up: owners describe leaving pets in the clinic’s care and receiving phone updates, explanations of next steps, and discussion of treatment options along the way.
Pricing
No published pricing information is currently available for this clinic.
People
- •Orla / Orlaith O’Mahony (vet): repeatedly praised for listening carefully, explaining treatment choices and costs, giving regular updates, and helping anxious pets feel more at ease.
- •Deirdre: mentioned warmly for her calm, caring manner with a nervous rescue dog and for helping with a behaviourist referral.
- •Reception team / receptionist-nurse: reviews often describe a friendly, helpful front-of-house team, including one same-day appointment arranged after concerns were discussed, though one reviewer reported a poor interaction when requesting repeat medication.
Reviews
Google rating: 4.8 stars from 222 reviews.
- •Recent reviews are overwhelmingly positive about the team’s kindness, professionalism, and attention to detail across routine visits and more involved care.
- •Communication is a consistent strength: owners mention detailed explanations, regular updates, and clear discussion of treatment options and likely costs.
- •Several reviewers highlight calm handling of anxious pets, including dogs that were nervous at the vet but became more settled with specific staff members.
- •There is also praise for practical support, including treatment that helped with recurring ear and skin problems, but one recent review describes frustration with the process for arranging repeat medication through reception.
