Faxbridge Veterinary Hospital

Faxbridge Veterinary Hospital is described on its website as treating small animal pets of all sizes, and recent reviews also describe equine care (including a colic call-out). Owners repeatedly mention practical, decision-relevant details such as a vet attending a colic case within under an hour, a clear assessment and care plan with escalation options discussed, and follow-up for three days after the initial visit. Long-term clients also reference orthopaedic surgery (cruciate ligament) and ongoing arthritis/mobility management (including Librela and Neurostil).

Services

• •Small animal veterinary care (website notes “Small Animals” and “Pets of all sizes”).
• •Equine visit for colic: on-site assessment, care plan, and discussion of escalation of care (from an owner review).
• •Orthopaedic/lameness-related treatment: cruciate ligament surgery is specifically mentioned for a dog in long-term care.
• •Chronic pain/arthritis management: owners mention ongoing mobility support and use of Librela and Neurostil under veterinary guidance.

People

• •Matthew (vet): thanked by name for handling an equine colic case, including assessment, planning, and follow-up.
• •Howard (vet): also thanked by name in the same colic case review.
• •Niamh (receptionist): mentioned for efficiently organising appointments and helping with administration.
• •Theresa (receptionist): mentioned alongside Niamh for appointment coordination and admin help.

Reviews

Google rating: 4.9 stars from 165 reviews. - Responsiveness for urgent situations: one owner reports a vet attending a colic situation in under an hour, with a plan made on-site and follow-up over the next three days.

• •Clear communication about next steps and costs: reviews mention escalation options being discussed and being “transparent about costs” (without specific prices).
• •Long-term case management and procedures: owners cite cruciate ligament surgery, severe arthritis management, and repeat episodes where pets were “saved…multiple times.”
• •Front-desk organisation: receptionists are singled out for efficient scheduling and help with paperwork/administration.