Farm Vets in Bandon

## Summary Part of the **Riverview Veterinary Group** (the website says the practice has been operating for **80 years**), this clinic covers **small animals** and also provides **mobile support for dairy cows**. Reviews point to a setup that handles both routine and urgent problems: owners mention being seen **at short notice**, using an **on-call/out-of-hours service** with **prompt call-backs**, and pets staying in for monitoring after procedures (e.g., a senior dog kept **for a few days** following extensive dental work). Feedback is mostly very positive, but there is also a **directly negative account** describing the visit as “unprofessional” and overly focused on billing. ## Services Based on the clinic website summary and the written reviews available: - **Emergency care** - Website: **Emergency service for small animals** - Website: **Ambulatory emergency service for farm animals** - Reviews: owners describe an **on-call/out-of-hours** process with an operator contacting the vet and an **immediate call back**, followed by a plan to be seen. - **Small animal medical workups and treatment** - Seizure case followed by investigation leading to **stage 3 kidney disease** and **hypertension**, with a plan involving **medication** and a **new diet**. - Sick kitten supported with ongoing **advice** and care (specific treatments not detailed). - **Diagnostics and inpatient treatment** - **Blood draw** mentioned in an urgent case, with results reviewed before deciding on treatment. - **IV fluids** and **additional medication** given, with the dog staying in for the day; another case describes a dog being kept **several days** after a procedure. - **Dentistry** - A dental procedure is described where a senior dog had **19 teeth removed** (extractions), followed by inpatient care and recovery support. - **Farm animal services** - Website: **Mobile support for dairy cows**. ## People - **Conor (referred to as “Dr. Conor” in one review)** - Mentioned for being **clear and detailed** in explanations and described as **honest and empathetic**. - Owners also note being able to get appointments **at short notice** for cats and feeling their dog was handled well (“interacted with our dog wonderfully”). - **Rachelle** - Credited with responding to an urgent cat case involving a **seizure**, and “going above and beyond” to find a prompt outcome leading to diagnosis of **kidney disease and hypertension**, then setting up **medication and diet** changes. - Also mentioned for **support and advice** during a new kitten’s illness, including appreciation for **out-of-hours** help and empathy. - **Joanne (referred to as “Dr. Joanne”)** - In an urgent poisoning/illness case, described as calm and gentle, completing a **blood draw**, reviewing prior treatment, and initiating **medication and IV fluids**. - The owner notes procedures were done **gently and without restraint** (as described), and that a plan was made to call if the dog became distressed while hospitalised for the day. ## Reviews **Google rating: 4.7 stars from 123 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Access in urgent situations**: multiple accounts describe being helped quickly, including **short-notice appointments** and **on-call/out-of-hours** support with rapid call-backs. - **Detailed explanations and shared decision-making**: examples include vets explaining dental discomfort and why extractions were needed, and walking owners through options and next steps. - **Capability with complex/senior cases**: senior-dog dental extractions with follow-on inpatient care; seizure workup leading to kidney disease/hypertension management; urgent illness with diagnostics and IV fluids. - **A clear negative outlier**: one reviewer describes the experience as **unprofessional** and focused on “printing off the bill,” which conflicts with many other reports of attentive care.

## Summary Glasslyn Vets is a large practice (the website describes ten full-time vets across multiple clinics) offering care for both farm animals and companion animals, supported by facilities such as an in-house lab, X-ray and ultrasound. The clinic provides routine and more advanced work (including surgery, hospitalisation and cardiology), and also advertises emergency care via a dedicated emergency phone line. From the latest reviews, owners most often describe: - Thoughtful end-of-life support (including staff arranging “little keepsakes” after a sudden loss). - Surgical care for serious cases (one review mentions a referral for amputation surgery, plus accommodating an anxious rescue dog). - A pricing and responsiveness dispute around out-of-hours care (one reviewer describes a delayed call-back and a quoted emergency fee). ## Services Services and capabilities mentioned on the clinic website and in reviews include: - Consultations and puppy/kitten checks - Vaccinations - Microchipping - Blood testing and laboratory services (including an in-house lab) - Diagnostic imaging: X-rays and ultrasound - Surgery (one reviewer specifically mentions amputation surgery following a referral) - Dental care - Hospitalisation - Acupuncture - Cardiology (listed as a specialty) - Emergency care (described as available via a dedicated emergency phone line) - Treatment of a wild bird (mentioned in a review) ## Pricing - One reviewer reports being quoted an **€340 out-of-hours / emergency fee** because they were “not a member of the practice,” and says they were told this would be **in addition to examination, treatment and medication fees**. ## People - **Christine**: Mentioned in reviews for support during euthanasia (“absolutely wonderful” when saying goodbye) and also praised alongside others for care around an anxious dog’s surgical case. - **Gráinne (nurse)**: Thanked for being “kind and considerate” during an end-of-life visit; also specifically praised in a review about surgical care and helping an anxious rescue dog through the clinic stay. - **Katie (nurse)**: Praised for treating a wild bird with compassion and kindness. ## Reviews **Google rating: 4.8 stars from 178 reviews.** **Themes below are drawn from the latest written reviews available to us.** - End-of-life care is a recurring theme: multiple reviewers describe staff handling euthanasia and sudden loss with kindness, including arranging practicalities and providing keepsakes. - Surgical and complex care is mentioned positively in at least one case (amputation surgery after a referral), with emphasis on accommodating an anxious rescue dog. - A clear negative theme appears around out-of-hours care in one account: a delayed call-back after an early-morning emergency and strong objection to a quoted €340 emergency fee (plus additional charges). - Another reviewer alleges prolonged treatment and surgeries for a complicated case without resolution, stating their dog improved after switching clinics; this conflicts with other owners’ very positive experiences.